Care request

Submit a care request for your parent

Share a few details about your parent's situation, location, and the kind of support your family may need. A Lana team member will review your request and follow up with guidance on the best next step.

Important:This form is not for medical emergencies. If your parent needs urgent medical attention, please contact local emergency services or visit the nearest hospital.

How this helps your family

  • Helps us understand your parent's needs before the first conversation
  • Helps us recommend the right starting point, such as a Parent Wellness Check, nurse visit, medication monitoring, caregiver support, hospital escort, or daily living support
  • Helps families abroad share details clearly without relying only on scattered phone updates

What happens after you submit?

  1. 1We review your request
  2. 2We confirm your parent's location and care needs
  3. 3We recommend the best next step
  4. 4We follow up by WhatsApp, email, or phone based on your preference

Prefer to speak with someone now?

Tell us about your parent

Required fields are marked with an asterisk.